Latest Posts and Insights

What are the characteristics of an effective AI PoC? You may think it's just having well-defined scope, but there's more to it.

McKinsey's latest report reveals 90% of companies claim AI adoption but 67% remain stuck in pilot mode. Learn what separates the transforming 6% from corporate AI theater.

"Learn how to overcome the two most common patterns of bureaucratic inertia that prevent AI adoption—and what to do instead."

"Learn why constraint identification is a critical step in AI strategy definition - and why most businesses skip it."

Don't assume that if a task is done by a person, it's done with 100% accuracy. Real examples show that humans are far from perfect.

Check out the 5 most common indications that your business isn't ready to begin adopting AI.

Here are some helpful tips to adopting AI within your organization.

AI is quickly moving beyond chat bots and text boxes to leverage the easiest way for humans to interact with technology: voice.

What are the main reasons so many AI projects are abandoned? Unless you know how to approach building with AI, you're setting your company up to be part of the 42% of companies that abandon their AI projects.

Businesses that start adopting AI make three mistakes most commonly. Read this to see what they are and how GenServ avoids them.

When building your AI roadmap, it's essential to start with your corporate strategy, and identify the bottlenecks that AI can help address.

Building reliable systems with Agentic AI requires thoughtful failsafes that ensure random errors don't ruin your product experience. GenServ builds these redundancies into every agent to ensure a seamless Agentic experience.

Manual processes often persist in the gap between awareness and action because their true costs remain unclear. This article guides you through systematically measuring process impact across three dimensions: direct time investment, operational delays, and customer experience effects. By understanding how manual processes affect not just costs but growth potential, you'll identify where improvement delivers the greatest value. Learn how to quantify these impacts without getting lost in perfect precision, creating a foundation for building compelling business cases.

Capable organizations often remain stuck using inefficient manual workflows despite knowing better alternatives exist. This paradox occurs when teams become too busy with daily tasks to implement improvements, creating a self-reinforcing cycle. Manual processes become deeply embedded in organizational culture through quick fixes that become permanent, while staff expertise actually reinforces reliance on these inefficient systems. Understanding these patterns is key to breaking free and creating meaningful organizational change.

Manual document processing tasks consume valuable time at every organizational level, preventing skilled professionals from focusing on higher-value work. This article explores the hidden costs of manual processes—from missed strategic opportunities to inconsistent customer experiences—and introduces practical tools for measuring their impact on your organization. Part 1 of the AI Adoption Playbook series.

Learn some practice techniques for reducing the likelihood and impact of hallucinations when designing, developing, and deploying Generative AI applications.

Learn how to prepare your team to adopt AI and streamline your business. This guide explores identifying AI-ready processes, choosing between augmenting or replacing existing workflows, and implementing AI solutions that align with your business goals.

What you need to know, as a business owner, to stay relevant in the new age of AI. What types of AI are out there and how you can leverage it for your business.

Learn how AI can solve business pain points and how to get started